Hospital Case Manager

Mediclinic Panorama

 Company: Mediclinic Panorama
 Location: Panorama, Cape Town, South Africa
 Closing Date: 24 July 2026
 Reference Number: 71841
 Job Type: Fixed-Term | On-site
 Positions Available: 1

 About the Role

Mediclinic Panorama is looking for a Hospital Case Manager to coordinate patient case management processes and ensure effective communication between all stakeholders.

The role focuses on clinical coordination, financial risk management, and compliance, ensuring patients receive the right care while maintaining efficiency in hospital operations.

 Main Purpose

To manage hospital cases by:
✔ Coordinating patient care processes
✔ Providing accurate and timely clinical information
✔ Minimising financial risk for the organisation

 Key Responsibilities

 Case Management

  • Manage patient stays to minimise financial risk
  • Ensure timely and accurate case finalisation
  • Facilitate reimbursements from medical funders

 Compliance & Systems

  • Ensure adherence to case management procedures
  • Apply clinical coding standards (Level 3 guidelines)
  • Use hospital systems and resources effectively

 Communication

  • Liaise with medical funders and stakeholders
  • Provide updates through official case management channels

 Team Leadership (if applicable)

  • Lead and manage the Case Management team

 Minimum Requirements

Essential Education:

  • Clinical qualification

Preferred Education:

  • Registered Nurse / Professional Nurse
  • Qualified Paramedic

 Experience Required

Essential:

  • Minimum 3 years clinical experience

Advantageous:

  • ICU or Theatre experience
  • Medical aid / funder experience
  • Private healthcare experience
  • ILS / ALS Paramedic background

 Required Skills & Knowledge

  • Anatomy and medical terminology
  • Clinical coding and case management processes
  • Medical aid contracts and funder requirements
  • Patient administration systems (AS400)
  • Microsoft Office proficiency
  • Understanding of healthcare regulations (e.g. Consumer Protection Act, PMB)
  • Patient confidentiality and hospital policies

 Additional Information

✔ Preference will be given in line with Employment Equity
✔ Recognised as a Top Employer 2025

 How to Apply

Apply online via the official Mediclinic careers portal:

https://www.mediclinic.co.za

 Why Apply?

  • Work with a leading private healthcare provider
  • Gain experience in hospital case management
  • Be part of a professional clinical environment

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To apply for this job please visit careers.mediclinic.com.

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