Branch Administrator – Fidelity Services Group (Empangeni)

Location: Empangeni, KwaZulu-Natal
Company: Fidelity Services Group
Division: Fidelity Cash Solutions
Job Type: Permanent
Closing Date: 20 June 2026
Experience Level: Mid-Senior

 Strong Admin Career Opportunity in Security Industry

Fidelity Services Group is looking for a Branch Administrator to support payroll, HR administration, and operations within their Cash Solutions division.

This is a high-responsibility admin role ideal for candidates with experience in payroll systems, staff coordination, and compliance.

 Job Purpose

To provide accurate, efficient, and professional administrative support across payroll and operational functions, ensuring compliance with company policies and statutory requirements.

 Key Responsibilities

 Payroll Administration

• Process employee hours, overtime, and leave
• Approve duty rosters, timebooks, and reports
• Handle payroll discrepancies and queries
• Update systems (BPSI, Nimbus, NBC)

 Employee Administration

• Manage staff onboarding, transfers, and terminations
• Maintain employee records and organograms
• Handle PSIRA compliance documentation
• Process UIF submissions and IOD reports

 Operational Support

• Assist with staff scheduling and planning
• Prepare weekly reports (attendance, fines, etc.)
• Capture and process operational data
• Communicate staff-related updates

 Procurement & Assets

• Manage orders (stationery, consumables)
• Assist with asset tracking and Capex requests

 Systems Used

• NBC
• HR Manage
• E-Services
• Nimbus / TT
• BPSI

 Minimum Requirements

• Grade 12 (Matric)
• Diploma/Certificate in Admin, HR, or Payroll (advantage)
• 2–3 years admin experience (payroll/operations preferred)

 Key Skills & Competencies

• Strong admin & organisational skills
• High attention to detail
• Excellent communication skills
• Ability to work under pressure
• Confidentiality and professionalism
• MS Office (Excel, Word, Outlook)

 Performance Indicators (KPIs)

• Accuracy of payroll and reports
• Compliance with PSIRA, UIF, and policies
• Timely processing of admin tasks
• Efficient handling of queries
• Up-to-date employee records

 Why Join Fidelity?

✔ Established leader in security industry
✔ Career growth opportunities
✔ Exposure to payroll & HR systems
✔ Structured and professional environment

 Important Information

• Preference may be given to Historically Disadvantaged Candidates
• Black female candidates encouraged to apply
• If no feedback within 10 working days, consider application unsuccessful
• Company reserves the right not to appoint

 How to Apply

Apply via the Fidelity Services Group careers portal before the closing date.