Administration Supervisor (40hr) – JD Sports

Company: JD Sports

Location: Festival Mall, Gauteng, South Africa (On-site)

Job Type: 40hr / Retail Position

Job Overview

JD Sports is seeking a highly organised and detail-oriented Administration Supervisor to support store operations, stock control, and financial processes.

This role is ideal for someone with strong administrative skills, retail experience, and a passion for delivering excellent customer service in a fast-paced environment.

Key Responsibilities

• Assist Store Manager with stock takes and store administration
• Monitor and analyse stock movement
• Implement risk management procedures to reduce stock loss and shrinkage
• Ensure compliance with administrative systems and reporting procedures
• Extract and analyse store reports (turnover & stock performance)
• Maintain filing systems and store documentation
• Monitor and control cash and transactional activities
• Ensure store safety and security procedures are followed
• Process customer transactions via POS system
• Engage with customers to understand their needs
• Promote loyalty and rewards programmes
• Maintain visual merchandising and housekeeping standards
• Support team to achieve sales targets and store objectives

Minimum Requirements

 Qualifications

• Grade 12 (Matric) Experience

• Minimum 3 years retail or administrative experience

Key Skills

• Strong administrative and organisational skills
• Computer literacy
• Customer service excellence
• Planning and organising
• Policy and procedure compliance
• Attention to detail
• Ability to multitask in a fast-paced environment
• Strong communication (verbal & written)
• Ability to work independently and take initiative

Core Competencies

• Customer-focused mindset
• Accountability and ownership
• Problem-solving and decision-making
• Team collaboration and leadership support
• Continuous improvement mindset
• Adaptability and innovation

About the Company

The Foschini Group (TFG) is an internationally diversified retail group with over 30 lifestyle and apparel brands, offering dynamic career growth opportunities.

Employment Equity

Preference will be given to candidates from designated groups in line with the Employment Equity Act.