Senior Manager: Front Office Operations & Control – Global Markets

Company: Standard Bank of South Africa
Business Segment: Corporate & Investment Banking (CIB)
Division: Global Markets (GM)
Location: Johannesburg (30 Baker Street)
Job Type: Full-Time
Job Ref ID: 80449238A-0001
Date Posted: 26 February 2026

 Job Overview

Standard Bank of South Africa is seeking a highly experienced Senior Manager: Front Office Operations & Control to lead and enhance the Global Markets (GM) First Line of Defence (1LOD) Control Framework.

This executive role will establish and maintain a strong supervisory framework across Global Markets, ensuring governance, regulatory compliance, operational efficiency, and risk mitigation across the end-to-end trading value chain.

 Key Responsibilities

 Define & Drive the Operations & Control Framework (OCF)

• Design and implement a robust 1LOD Front Office Operations & Controls Framework

• Mitigate operational, regulatory, and conduct risks across Global Markets

• Build strong internal partnerships with Front Office, Trade Support, Compliance, Legal, Operational Risk, and Market Abuse Surveillance

• Monitor governance compliance, breaches, and business impact

• Challenge and assess the effectiveness of 1LOD controls

 Digitalisation & Innovation

• Lead Operations & Controls digitalisation initiatives

• Introduce enhanced data analytics and technology solutions

• Generate actionable insights from surveillance and control data

• Represent GM interests in strategic forums

 Risk Culture & Advisory

• Act as a trusted advisor on evolving GM control requirements

• Identify and implement local and international best practices

• Embed a culture of transparency, accountability, and risk awareness

• Lead training and communication initiatives on risk governance

 Dealing Room Control & Surveillance

• Partner with Compliance and Market Abuse Surveillance to identify trading risks and breaches

• Report infringements and ensure remediation

• Conduct high-level investigations into fraud or dealer disciplinary matters

• Coordinate with Internal Audit, Operational Risk, Legal, and Compliance

 Audit, RCSA & Remediation

• Lead readiness for internal and external audits

• Coordinate Front Office Risk Control Self-Assessments (RCSA)

• Review audit reports and risk indicators

• Develop and track remediation plans

 New Product Approval

• Provide control oversight before new product go-live

• Ensure compliance with CIB New Product Committee (NPC) Policy

• Oversee post-trade reviews and dormancy management

 People Leadership

• Lead, coach, and mentor direct reports

• Drive performance and talent development

• Implement people capability frameworks and ways of working

 Qualifications

• First Degree (Business Commerce preferred)

• Chartered Accountant (CA) advantageous

• Professional affiliation relevant to Global Markets products preferred

 Experience Required

8–10 years:

• Global Markets Operations or Operational Risk

• Designing and implementing Front Office risk and infrastructure controls

• Delivering control-related change across global/regional businesses

5–7 years:

• Strong knowledge of GM sales & trading value chain

• Understanding of trading processes, regulatory requirements, and risk systems

 Technical Competencies

• Risk Identification & Risk Awareness

• Continuous Improvement

• Deal Appraisal

• Local Market Knowledge

• Control Infrastructure & Regulatory Governance

 Behavioural Competencies

• Developing Strategies

• Directing People

• Making Decisions

• Resolving Conflict

• Embracing Change

• Seizing Opportunities

• Understanding People

 Why Apply?

✔ Executive leadership role within Corporate & Investment Banking
✔ Exposure to global trading environments
✔ Lead critical 1LOD control transformation initiatives
✔ Influence governance across a leading African financial institution.